Frequently Asked Questions
Everything you need to know about your Solovair footwear.
Where are Solovair boots and shoes manufactured?
All Solovair footwear is handcrafted at our NPS Shoes factory in Wollaston, Northamptonshire, England, using traditional Goodyear welted construction methods.
How do I determine my correct size?
Solovair footwear often fits slightly larger than standard high-street brands. We recommend consulting our detailed size guide and measuring your foot length to ensure the best fit before ordering.
What is the difference between Solovair and other welted brands?
Solovair features our signature 'Soft Suspension' sole, providing superior comfort and durability. Unlike many competitors, we still manufacture 100% of our products in England.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and selected courier service.
What is your return policy?
We accept returns within 30 days of receipt, provided the footwear is in its original, unworn condition and original packaging. Please note that return shipping costs are the responsibility of the customer.
Can Solovair boots be resoled?
Yes, because our boots are Goodyear welted, they can be resoled by a professional cobbler or through our official factory refurbishment service to extend the life of your footwear.